Sheraton Niagara Falls | Hotel in Niagara Falls

| 8.1 (820 Reviews) |  7 Bathrooms  22 Guests
Downtown Niagara Falls Hotel | Sheraton Niagara Falls

Hotel in Downtown Niagara Falls, Niagara Falls

Sheraton Niagara Falls is just footsteps from Niagara Falls, Maid of the Mist Boat Tour, and the Fallsview Balloon. Sheraton Niagara Falls is directly connected to the Seneca Niagara Resort and Casino via an enclosed walkway. Each of the 391 guest rooms and suites are equipped with microwaves, refrigerators and in-room safes. Guests are also provided complimentary Starbucks Coffee in each room. Free WiFi access is offered throughout the hotel. The property also features The Reef Beach Club, which includes Niagara USA’s largest indoor pool, two hot tubs, a tank of aquatic life and a coral reef lagoon. Sheraton Niagara Falls features a 24-hour fitness center, business center, and meeting and event facilities to meet your needs. Sheraton Niagara Falls conveniently offers a variety of on-site dining options, including Rainforest Cafe, Starbucks Café and Torrent Bar & Restaurant. Niagara Falls, the Aquarium of Niagara and Niagara Falls State Park are all just a 0.6 mi walk away. The Fashion Outlets of Niagara Falls are 5.3 mi away. The property is also adjacent to The Niagara Falls Convention Center. Well set in Niagara Falls, Sheraton Niagara Falls provides air-conditioned rooms, free bikes, free WiFi and a fitness center. Providing a restaurant, the property also features a shared lounge, as well as an indoor pool and a hot tub. The property has an ATM, a concierge service and organizing tours for guests.

Sheraton Niagara Falls is located in Niagara Falls.

This 388 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Parking, Pool, and several others. This is a 4 star rated property and has over 820 reviews with the average score of 8.1 . Coming to Niagara Falls and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 388 Bedrooms Hotel if you want to learn more about this place in Niagara Falls. These details are authentic, as they are provided by our partner, booking.com.

This Sheraton Niagara Falls in Niagara Falls is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Sheraton Niagara Falls”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Private Pool
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Heating
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Wine/Champagne
  • Bar
  • Snack bar
  • Special diet meals (on request)
  • Coffee house on site
  • Kids' meals
Parking
  • Parking on site
  • Accessible parking
  • Parking
Accessibility
  • Toilet with grab rails
  • Visual aids (tactile signs)
  • Auditory guidance
  • Wheelchair accessible
  • Lowered sink
  • Raised toilet
  • Visual aids (Braille)
Activities
  • Indoor pool (year-round)
  • Casino
  • Game room
  • Hot tub/Jacuzzi
  • Indoor pool
  • Fitness
  • Fitness center
General
  • Facilities for disabled guests
  • Designated smoking area
  • Elevator
  • Heating
  • Non-smoking rooms
  • Hypoallergenic room available
  • Smoke-free property
  • Family rooms
  • Wifi in all areas
  • Convenience store on site
  • Air conditioning
  • Soundproof rooms
  • Safe
Guest Services
  • ATM on site
  • Laundry
  • Baggage storage
  • Meeting/Banquet facilities
  • 24-hour front desk
  • Tour desk
  • Fax/Photocopying
  • Concierge
  • Business center
  • Express check-in/out
  • Private check-in/out
  • Suit press
  • Shared lounge/TV area
  • Dry cleaning
  • Invoice provided
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Outdoor furniture
Security/Safety
  • CCTV outside property
  • CCTV in common areas
  • 24-hour security
  • Key card access
  • Security alarm
  • Fire extinguishers
  • Smoke alarms
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Physical distancing in dining areas
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Food can be delivered to guest accommodation
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Contactless check-in/out
  • Physical distancing rules followed
Spa
  • Swimming pool
  • Heated pool

Policies

Check-in
The minimum age for check-in is 21
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed

Please note that the daily destination amenity fee will include: unlimited wi-fi, adventure passport, unlimited guest laundry room use, 2 bottles of water per day, 20% off scooter day rentals, business services, free slot play for the seneca resorts and casinos will incur an additional charge of usd 15 per person for a maximum of 2 occupants, based on double occupancy, must be 21 years or older. valid social club by seneca (players' club) membership required. free to join with a valid government-issued photo id. minimum of usd 15 coin-in required to activate the offer. limit one per person per month. seneca resorts and casinos reserve the right to modify or cancel this program or offer without notice. blackout dates are december 31st and january 1st.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.55
Location:
9
Staff:
8.52
Facilities:
8.19
Comfort:
8.51
Cleanliness:
8.48
Kwiatek
Sep 12, 2026 07:00:00 AM
Review Score:   10
USA
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Room was on the conceirge level. Do worth it. Breakfast, snacks, drinks & hors d'oreves in the evening, parking was free, staff helpful
Negative: They only have one set of elevators, we had to walk half way around the bldg. I would request a room close to them next time
See All Reviews

Room Arrangement

Room Info Facilities
Guest Room, 1 King
Room Type: Double
Room Size: 29 m2
1 King bed(s) Bed
Guest Room, 1 King

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Hairdryer, Walk-in shower, Towels, Bathrobe, Toilet, Bath or shower, Shampoo, Conditioner, Toilet paper, Private bathroom, Body soap, Free toiletries, Shower

General

Heating, Key card access, Carpeted, Air conditioning, Safety deposit box, Smoke Alarm, Trash cans

Media & Technology

TV, Telephone, Satellite channels, Flat-screen TV, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Dining table

Living Area

Desk

Bedroom

Wardrobe or closet, Linens, Cribs, Alarm clock

Accessibility

Entire unit wheelchair accessible, Lower sink, Roll-in shower, Raised toilet, Accessible by elevator, Upper floors accessible by elevator

Room amenities

Non-feather pillow, Feather pillow

Physical distancing

Single-room AC for guest accommodation
Guest room, 2 Queen
Room Type: Double
Room Size: 29 m2
2 Queen bed(s) Bed
Guest room, 2 Queen

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Hairdryer, Towels, Toilet, Bath or shower, Shampoo, Conditioner, Toilet paper, Private bathroom, Body soap, Free toiletries, Shower

General

Heating, Key card access, Carpeted, Air conditioning, Safety deposit box, Smoke Alarm, Trash cans

Media & Technology

TV, Telephone, Satellite channels, Flat-screen TV, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator

Living Area

Desk

Bedroom

Wardrobe or closet, Linens, Cribs, Alarm clock

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Non-feather pillow, Feather pillow

Physical distancing

Single-room AC for guest accommodation
Concierge level, Guest room, 2 Queen
Room Type: Double
Room Size: 29 m2
2 Queen bed(s) Bed
Concierge level, Guest room, 2 Queen

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Hairdryer, Towels, Bathrobe, Toilet, Bath or shower, Shampoo, Conditioner, Toilet paper, Private bathroom, Body soap, Free toiletries, Shower

General

Heating, Key card access, Carpeted, Air conditioning, Safety deposit box, Smoke Alarm, Trash cans

Media & Technology

TV, Telephone, Satellite channels, Flat-screen TV, Cable channels

Services

Executive lounge access, Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Dining table

Living Area

Desk

Bedroom

Wardrobe or closet, Linens, Cribs, Alarm clock

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Non-feather pillow, Feather pillow

Physical distancing

Single-room AC for guest accommodation
Concierge level, Guest room, 1 King
Room Type: Double
Room Size: 29 m2
1 King bed(s) Bed
Concierge level, Guest room, 1 King

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Hairdryer, Towels, Bathrobe, Toilet, Bath or shower, Shampoo, Conditioner, Toilet paper, Private bathroom, Body soap, Free toiletries, Shower

General

Heating, Key card access, Carpeted, Air conditioning, Safety deposit box, Smoke Alarm, Trash cans

Media & Technology

TV, Telephone, Satellite channels, Flat-screen TV, Cable channels

Services

Executive lounge access, Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Dining table

Living Area

Desk

Bedroom

Wardrobe or closet, Linens, Cribs, Alarm clock

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Non-feather pillow, Feather pillow

Physical distancing

Single-room AC for guest accommodation
Suite, 1 King bunk or 2 Queen, Sofa bed
Room Type: Double
Room Size: 58 m2
1 Bunk bed Bed
1 Sofa bed Bed
2 Queen bed(s) Bed
Suite, 1 King bunk or 2 Queen, Sofa bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Hairdryer, Towels, Toilet, Bath or shower, Shampoo, Conditioner, Toilet paper, Private bathroom, Body soap, Free toiletries, Shower

General

Heating, Key card access, Carpeted, Air conditioning, Safety deposit box, Smoke Alarm, Trash cans

Media & Technology

TV, Telephone, Satellite channels, Flat-screen TV, Cable channels

Services

Executive lounge access, Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator

Living Area

Seating area, Sofa, Desk

Bedroom

Wardrobe or closet, Linens, Cribs, Alarm clock

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Non-feather pillow, Sofa bed, Feather pillow

Physical distancing

Single-room AC for guest accommodation
Concierge level, Suite, 1 King or 2 Queen
Room Type: Double
Room Size: 37 m2
1 King bed(s) Bed
1 Sofa bed Bed
2 Queen bed(s) Bed
Concierge level, Suite, 1 King or 2 Queen

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Hairdryer, Towels, Toilet, Bath or shower, Shampoo, Conditioner, Toilet paper, Private bathroom, Body soap, Free toiletries, Shower

General

Heating, Key card access, Carpeted, Air conditioning, Safety deposit box, Smoke Alarm, Trash cans

Media & Technology

TV, Telephone, Satellite channels, Flat-screen TV, Cable channels

Services

Executive lounge access, Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator

Living Area

Desk

Bedroom

Wardrobe or closet, Linens, Cribs, Alarm clock

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Non-feather pillow, Feather pillow

Physical distancing

Single-room AC for guest accommodation
Concierge level, Suite, 1 King
Room Type: Double
Room Size: 37 m2
1 King bed(s) Bed
1 Sofa bed Bed
Concierge level, Suite, 1 King

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Hairdryer, Towels, Bathrobe, Toilet, Bath or shower, Shampoo, Conditioner, Toilet paper, Private bathroom, Body soap, Free toiletries, Shower

General

Heating, Key card access, Carpeted, Air conditioning, Safety deposit box, Smoke Alarm, Trash cans

Media & Technology

TV, Telephone, Satellite channels, Flat-screen TV, Cable channels

Services

Executive lounge access, Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Dining table

Living Area

Seating area, Dining area, Desk

Bedroom

Wardrobe or closet, Linens, Cribs, Alarm clock

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Non-feather pillow, Feather pillow

Physical distancing

Single-room AC for guest accommodation
King Room with Roll-in Shower - Mobility and Hearing Accessible
Room Type: Double
Room Size: 29 m2
1 King bed(s) Bed
King Room with Roll-in Shower - Mobility and Hearing Accessible

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Hairdryer, Towels, Bath or shower, Toilet, Shampoo, Conditioner, Toilet paper, Body soap, Free toiletries, Shower

General

Heating, Key card access, Carpeted, Air conditioning, Safety deposit box, Smoke Alarm, Trash cans

Media & Technology

TV, Telephone, Satellite channels, Flat-screen TV, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator

Living Area

Desk

Bedroom

Wardrobe or closet, Alarm clock

Accessibility

Entire unit wheelchair accessible, Roll-in shower, Hearing accessible, Accessible by elevator, Upper floors accessible by elevator

Room amenities

Non-feather pillow, Feather pillow

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Sheraton Niagara Falls starts counting from 4:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this Sheraton Niagara Falls has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Sheraton Niagara Falls starts from $162 per night with includes Wellness Facilities, Entertainment, Heating, Hot Tub, Internet, Kitchen, Designated Smoking Area, Balcony/Terrace, Business Services, Sports/Activities, Laundry, Wheelchair Accessible, Private Pool, Accessibility, Security/Safety, Child Friendly, Air Conditioner, Parking, Pool, TV, Restaurant, Bar, Guest Services, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sheraton Niagara Falls is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Sheraton Niagara Falls indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.